Smarter Calls
Stronger Relationships

Callor helps high-volume B2B teams identify VIP callers instantly, route them to senior agents, and improve outcomes with call intelligence.
Nina Patel
Marcus Lee
Ariana Gomez
David Kim
Omar Hassan
Trusted by B2B teams handling high-value inbound calls
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VIP CALL ROUTING

Prioritize High-Value Callers Instantly

Upload or sync VIP customer numbers, set routing rules, and ensure high-value callers reach senior agents without delay.

VIP Call Routing

Detect VIP callers in real time and route them to dedicated agents while non-VIP callers follow your standard support flow.

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Fast VIP List Sync

Import VIP numbers from CSV or sync from your CRM so routing rules stay accurate as customer accounts evolve.

Smart Call Memory

When customers call again, agents immediately see past summaries, sentiment history, open issues, and recommended next steps.

Secure Cloud Recording

Record every call securely, generate searchable transcripts automatically, and keep complete conversation history available to your team.

Secure Cloud Recording
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EXECUTIVE DASHBOARD

See VIP Service Performance in Real Time

Give managers and leadership a clear view of VIP satisfaction trends, agent handling quality, and call outcomes across the business.

VIP vs Non-VIP Visibility

Monitor call volumes, wait times, resolution patterns, and service levels by VIP and non-VIP segments.

VIP vs Non-VIP Visibility

Executive Dashboard

Filter by team, account tier, issue type, and sentiment to quickly spot where service quality is improving or slipping.

VIP vs Non-VIP Visibility
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CALL INTELLIGENCE

Turn Every Conversation Into Actionable Insight

Analyze every call to understand sentiment, summarize outcomes, and detect recurring issues before they become escalations.

Sentiment Detection

Classify caller sentiment as happy, neutral, or frustrated so teams can prioritize at-risk VIP relationships.

Sentiment Detection

Call Summaries

Generate concise summaries after each call so agents can review decisions, commitments, and next actions quickly.

Sentiment Detection

Follow-Up Recommendations

Receive clear follow-up recommendations so agents and managers can close critical VIP issues faster.

Sentiment Detection
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AGENT OPERATIONS
Equip Every Agent With Full Context
Standardize high-value inbound call handling with context-rich workflows and shared visibility across support and leadership.

Smart Call Memory

Each repeat caller arrives with full context: previous summaries, sentiment history, notes, and past issues.

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VIP Accounts
Enterprise Support
Priority Queue
Renewal Risk
Escalations
Agent Coaching
Follow-Ups

Agent Performance Insights

Track coaching opportunities with measurable insight into handling quality and resolution consistency.

Key Issue Detection

Detect recurring call drivers early so leadership can fix root causes before they impact critical accounts.

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CUSTOMER RESULTS
Trusted by Teams
Callor helps service and distribution teams protect high-value customer relationships with faster routing and better call decisions.
Sarah Chen
Michael Rodriguez
Emily Watson
James Kim
Lisa Thompson

Sarah Chen

Customer Support Director at Northline Supply

Our VIP callers now reach the right senior agent on the first try, and customer frustration has dropped noticeably. 

Pricing

Flexible plans for B2B teams that need VIP call routing, secure recording, transcription, and call intelligence.
Starter
$99/month

For smaller teams launching VIP routing and core call visibility.

VIP Call Routing
VIP Number Upload
Secure Call Recording
Automatic Transcription
Searchable Call History
Basic Sentiment Detection
Call Summary Timeline
Email Support
Standard Integrations
Growth
most popular
$299/month

For scaling operations that need deeper analytics and team-level reporting.

Everything in Starter
Advanced Sentiment Detection
Follow-Up Recommendations
VIP vs Non-VIP Breakdown
Agent Performance Insights
Role-Based Team Access
Manager Dashboard Exports
Priority Support
Enterprise
$999/month

For high-volume teams requiring governance, reliability, and strategic support.

Everything in Growth
Dedicated Success Manager
Custom SLA Commitments
Advanced Security Support
API Access for CRM/Telephony Sync
Executive Business Reviews

Frequently Asked Questions

Give Your VIP Callers the Experience They Expect.

See how Callor routes high-value inbound calls, captures full call intelligence, and helps teams protect critical customer relationships.